Terms of Sale

Personal information, deposit, payment and cancellation policy:
* Your personal, deposits and payments for accommodation information will be transmitted securely to our partner, Coté Nord Tremblant which will fulfill your booking and take payment in accordance with the policies outlined below.
* Your credit card statement will show the charge from Côté Nord Tremblant.

Reservation Policy:
The minimum age to make a reservation is 21.
A valid credit card is required at time of booking.
A pre-authorization of $300 (suite) and $500 (chalet) on a valid credit card will be taken upon arrival.
To view your online bookings : http://bit.ly/18WUlfi

Payment Policy
A valid credit card is required at time of booking.
Credit cards accepted by Coté Nord Tremblant
Visa and Mastercard

A 50% deposit of the total value of the booking including taxes is required at the time of booking.

A minor amendment may be made to the reserved dates subject to availability.

Cancellation Policy
Less than 14 days before arrival: deposit non refundable.
More than 15 days: cancellation fee of 50$ plus taxes. Refund of the total deposit.
24 hours prior to arrival: remaining balance will be charged on the credit card on-file.
No cancellation possible 24 hours prior to arrival. Total loss of stay.
For the Holiday season, all cancellation will need to be done before November 30th, as all remaining balances will be taken by December 1st.

After December 1st there will be no refund of your reservation.

Change
If you booked online: We ask you to cancel your existing reservation and make a new booking from this link. http://bit.ly/1aEJ1vb

If you booked on the phone, please contact us at 819.688.5201 or 888.268.3667

Cancellation
If you booked online: We ask you to cancel your existing reservation and make a new booking from this link. http://bit.ly/1aEJ1vb

If you booked on the phone, please contact us at 819.688.5201 or 888.268.3667

Once at the hotel
For cancellations and shortening stays, once at Coté Nord Tremblant, no refund will be made. The balance of your stay will be required upon arrival.

Resort fee
The resort services is a percentage of 3% applied to all accommodation sales made, before taxes, with CNT. It allows CNT to ensure that guests experience and truly memorable and luxurious accommodations with quality infrastructure. This fee can offer without overloading services and quality products such as firewood, BBQ and many other amenities.
This financing concept is widely used in the North American tourism industry and ensures the viability of several resorts.

Lodging Tax
The fees are $2 per night for accommodation in the province of Quebec, 5% GST and 9.5% QST.

Arrivals and Departures
Upon arrival to your record, you must present this confirmation directly to the reception desk at Côté Nord Tremblant. Click here for a map and directions.
Check in time: 4 pm
Check out time: 11 am

Address
141 tour du lac
Lac Supérieur, QC
J0T 1P0

Parking fee
Included with your accommodation.

Non-Smoking Policy
Our cottages are non-smoking, a fee of $200 per rental day will apply in case of violation of this rule.

Policy for pets
Pets are allowed in some units at an additional cost, the tenant must declare the presence of a pet in its reservation request, a fee of $80 plus tax per animal as well as the liability of $48 plus taxes, insurance required will be charged.

General policies
No excessive noise will be tolerated after 11 pm.

Côté Nord Tremblant will make no financial compensation related to weather, in case of disruption of satellite TV, Internet access, electricity or water. We guarantee to respond quickly to one or the other of these situations.
The customer is responsible and aware that the excessive use of water in the chalet can cause a lack of supply for an indefinite period.
Côté Nord Tremblant may terminate the rental at any time if the guest does not comply with the conditions or violates the regulations of Côté Nord Tremblant. Do not hesitate to contact us by email at info@cotenordtremblant.com, we will be happy to help you in your efforts.